Shipping & Delivery

Vevok-chef now offers free delivery on items online for most orders over $45.

You get 2-day delivery on most items. Look for the expected arrival date in your Shopping Cart under Product Information. Plan ahead with confidence knowing your delivery will arrive on schedule.

Other shipping methods are available at checkout if you want your purchase delivered faster. Just check our Shipping and Delivery FAQs for a look at your options.

Free expedited delivery on purchases of $396 or more. Shop our wide selection of online departments and save even more with free shipping on qualifying items.

FREE standard shipping and residential delivery on most orders over $45 made at homedepot.com. Some exclusions apply. See product detail for free shipping eligibility. Plus, This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). This offer is valid on parcel and residential delivery only; it does not include scheduled delivery or expedited shipping. We reserve the right to change or end this offer at any time. We cannot ship to Alaska & Hawaii, APO/FPO, P.O. Boxes, or U.S. Territories. Please allow 3-5 business days for parcel ground delivery and 5-10 business days for home delivery in addition to order processing time which varies by product. All returns are subject to The Home Depot's standard return policy. Void where prohibited.

Standard Ground
Standard Shipping is the default shipping method for most items and includes delivery by a small parcel carrier.

Priority Ground
Priority Ground Shipping includes 1-3 day delivery by a small parcel carrier. Priority Ground shipments are prioritized to pack and ship earlier than Standard Ground shipments.

Expedited
Expedited Shipping includes second day delivery by a small parcel carrier, once the items ship. Processing time is additional and will vary by product.

Express
Express Shipping includes next day delivery by a small parcel carrier, once the items ship. Processing time is additional and will vary by product.

Bulk Delivery
Bulk Delivery is made by a delivery truck. The carrier will contact you to make a delivery appointment. Someone 18 years of age or older must be present to sign for the delivery. Customer-supplied tarps are recommended to protect property.

This process varies according to your order type and which stage the order is in.

To cancel a Delivery/Ship-to-Home order, visit My Account or Track Order to see your order details and click on the Cancel Items button to cancel the order online. You may cancel the entire order within 45 minutes of placing the order. Individual items and orders completely or partially paid for with a gift card cannot be canceled online and require contacting Online Customer Support via LiveChat or by calling 1-800-430-3376. Online Customer Support can assist with canceling entire orders, individual items within an order and orders paid for with gift cards only if contacted wit Section hin 45 minutes from having placed the order. Once the 45-minute window has passed, the order cannot be canceled.

Online Customer Support can be reached by LiveChat 24 hours a day, 7 days per week, or at 1-800-430-3376 Monday - Sunday, 6a.m. - 2a.m. ET. Please have your original payment information available when calling to cancel your order.
If it is too late to cancel your order, you may return any unwanted items in accordance with our returns policy.

Estimated delivery dates are provided for each item in the product information page. To check the status of your order online, please visit The Home Depot order status page. Enter your order confirmation number and email address in the space provided. You can also track your item by clicking on the tracking number in the Shipping Confirmation e-mail that is sent once your item ships.

If you order arrives with damage, please call 800-430-3376 so we may assist you with a replacement order or refund. If you are present at the time of delivery, refuse the broken or damaged items with the carrier and, when applicable, note the damage on the delivery receipt.

When a product is in backorder status, the estimated delivery date is provided on the product information page and in the order confirmation e-mail. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notification email. In both scenarios, your item will ship as soon as it becomes available and you will not be charged until the item ships. Items on backorder will be automatically cancelled at 60 days without customer authorization to extend the order.

Any states with delivery restrictions will be noted on each item’s product information page.

For items eligible for delivery to Alaska and Hawaii, please allow an additional 2-5 business days. Additional remote surcharges may apply.

We are not able to ship to international destinations, PO Boxes, APO/FPO/DPO addresses at this time.